Client Agreement and Consent

Before proceeding with any of our services, it is essential that you fully understand and agree to the terms, conditions, and potential risks associated with the procedures provided by LashXtend.

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Booking and Payment Terms:

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1. I acknowledge that a booking deposit is required to secure my appointment.

2. I understand that the booking deposit is non-refundable.

3. I am aware that LashXtend may reschedule my appointment to a future date if I provide a minimum of 48 hours' notice, and I will retain my deposit.

4. Regarding point 3, I understand that I must rebook my appointment within 7 days of the initial cancellation to maintain my deposit entitlement.

5. I acknowledge that LashXtend reserves the right to refuse service if I arrive 15 minutes or more late, without providing a refund.

6. If I am late but both I and LashXtend agree to proceed with the appointment, I understand that an additional late appointment fee of £10 will apply.

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General Terms:

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1. I understand that LashXtend is not liable for any lost or damaged personal property.

2. LashXtend reserves the right to cancel or reschedule my appointment without prior notice.

3. I am responsible for keeping my contact information updated for communication regarding my appointment.

4. LashXtend enforces a zero-tolerance policy against violent, threatening, and/or abusive behavior, which may result in legal action.

5. LashXtend retains the right to refuse future services at any time.

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Lash Extensions Terms:

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1. I understand that there are potential risks associated with having artificial eyelashes applied and removed, including eye irritation, pain, itching, discomfort, and, in rare cases, eye infection.

2. If I experience any of these issues, I agree to contact my technician and consult a physician at my own expense if necessary.

3. I acknowledge that adhesive material may become dislodged during or after the procedure, potentially causing eye irritation or necessitating follow-up care.

4. I commit to following the aftercare instructions provided by my technician to ensure the longevity of my eyelash extensions.

5. I understand that the application process involves keeping my eyes closed for a duration of 60-180 minutes and lying in a reclined position. Any medical conditions that may be aggravated by these requirements could impact my eligibility for the procedure.

6. I release LashXtend and its affiliates, agents, partners, and employees from all liability associated with the procedure, including bonding time length, technician errors, and any adverse side effects.

7. I consent to the use of photographs taken before and after the procedures for promotional and educational purposes by LashXtend, its affiliates, agents, partners, and employees.

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Brow Lamination, Tint, and Waxing Terms:

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1. I fully understand and accept the risks associated with brow lamination, tint, and/or wax procedures and the potential for semi-permanent restructuring and styling of my eyebrow hairs.

2. I acknowledge the responsibility of remaining still during the application and providing information about any medical conditions that could interfere with the procedure.

3. If at any time I am uncomfortable with the procedure, I will communicate this with the stylist/artist to address and rectify any issues.

4. I understand that no guarantees or warranties have been made regarding the results of these services, and I consent to the procedures at my own risk.

5. I have disclosed my health and medication history and confirmed my eligibility for the procedure.

6. I confirm that I do not have specific skin conditions or previous treatments that would make me unsuitable for brow lamination, tint, and/or waxing.

7. I understand that brow lamination is an alkaline-based perm and may not be suitable for clients with chemically damaged or extremely curly hair.

8. I acknowledge that mild symptoms, such as tingling, redness, and warmth in the area, may occur and are typically temporary.

9. I understand that individual responses to products used may vary, and in case of a reaction, I am responsible for seeking medical attention at my own expense.

10. I commit to following the provided aftercare instructions and maintaining the effects through regular reapplication every 4-8 weeks.

11. I release LashXtend, its affiliates, agents, partners, and employees from all liability associated with the procedure and consent to the use of photographs for promotional purposes.

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Agreement and Consent Acknowledgment:

 

Having read and understood the above terms, I acknowledge and accept the nature, scope, and potential risks of the procedures. I release LashXtend, its affiliates, agents, partners, and employees from liability associated with the procedures and confirm my consent for their completion.

I understand that this Agreement serves as an estoppel in any claims, actions, or proceedings related to the procedures. This Agreement is governed by the laws of the United Kingdom.